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Returns:
- All apparel, shoes and accessories are subject to a seven (7) day return policy upon delivery.
- Merchandise must be unworn, with tickets attached, and accompanied by the original packing list/invoice.
- Items will be returned for a refund or replacement, less shipping charges.
- Shipping charges are not refundable for any purchases. We do NOT refund the cost of shipping only the purchase price of the item.
- Embroidered, Hemmed, Customized or altered items to your specifications are NOT RETURNABLE OR EXCHANGEABLE.
Damaged Items:
- All merchandise must be inspected immediately.
- Damage Claims must be made within 4 days of delivery.
- If you think you have a damaged claim please contact us at Service@AtcUniforms.com or call us at 1-800-9380-0303. A customer service representative will be glad to help you return the items for a replacement.
- The original packing slip must be included with your returned damaged merchandise.
Return Authorization Required:
- Before you return or exchange any item for any reason, you must first contact us for a Return Authorization number (RA) and shipping instructions.
- A return Authorization number (RA) is required for all returns or exchanges.
- We highly recommend that you return your merchandise via common carrier (UPS, DHL, etc) that will provide you a tracking number.
- Items sent, but not received by Alpine Trading Co., will NOT receive credit as an accepted return.
- Items received without a Return Authorization Number (RA) will be refused and sent back to you.
Send Returns to:
Alpine Trading Company Inc. - Returns
RA#.....................
400 Overpeck Ave.
Englewood, NJ 07631
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